Third Party Reviews Reviews For Sport Clips Haircuts of K-7 Hwy and Santa Fe

4 rating

Nice

1 rating

This use to be the best place in town to go get a Hair cut. But they loose people left and right. The manager Megan does not listen to the customer is not clear when stating that there is an up charge for saving your head. Which is something I've had done multiple times at multiple locations. Not to mention she has destroyed my beard to the point after 5 years of growing it I have to shave it off. Refuses to refund me the money I paid for horrible service. Then precedes to tell me that if I don't like the hair cut then I should just look for another barbershop. Completely unprofessional and if this is the image that sports clips is wanting to project then it's definitely going in the wrong direction.

1 rating

Worst experience I've had. Online check in system totally broken. At 8?0 I googled this sports clips and tried to make an appointment. You can't make an appointment until the store opens. So I left at 8:50 to arrive by 9?0. I was delayed by an accident on the highway, so I tried to check in again at 9?1, check in system still unavailable. I arrived at 9?8, and checked in immediately. There was one man getting his hair cut and another man ahead of me checking in. There was only 2 stylists available so I was waiting. The app said 35 minutes estimated wait, the stylist said "probably won't be that long" she explained to me that the sign in process comes online at 9?5 While I waited, 2 other gentleman came inside, at 9:40 the first man was done with his haircut, but I wasn't next. The woman directed my attention to the board which now said "1 hour wait" she explained that these other men checked in between 9?5 and 9?8 from home, and that the times are approximate, and don't update until the customers arrive at the store. My wait went from 30 minutes to 90 minutes, and according to the stylist, my wait time was subject to change again as more customers entered the building. Totally unacceptable and ridiculous system.

Rated 4.4 out of 5.0 based on 57 Client reviews

4
Elmer T. | June 18, 2021 Google

" Nice"

1
Steve K. | May 29, 2021 Google

" This use to be the best place in town to go get a Hair cut. But they loose people left and right. T"

1
Andrew M. | April 11, 2021 Google

" Worst experience I've had. Online check in system totally broken. At 8?0 I googled this sports clip"

5
bruce B. | April 6, 2021 Google

" Loved it"

2
David S. | March 29, 2021 Google

" Went in Sunday place is clean and staff is mostly friendly and asked for a medium to low fade. Ened"

5
Joe M. | February 17, 2021 Google

" They did an excellent job on my son's haircuts. Excellent job on mine as well thanks to Chantelle."

5
Hardy H. | January 30, 2021 Google

" Great place to get a cut. They have a talented staff."

5
Kimberly S. | January 7, 2021 Google

" Professional and incredibly personalized. A well cultivated staff of stylists that are talented, fu"

5
Nina B. | January 7, 2021 Google

" Staff is great. Marie Totten is amazing. Friendly, great conversation. Great job on styling."

5
tosoxm h. | December 25, 2020 Google

" Jamie did my hair! Gave her a challenge and she gladly stepped up to the plate and killed it! -Tris"